Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide

• Contact information: name, email address, phone number (e.g., when you sign up for newsletters, contact us, make a donation, or submit a form)
• User-generated content: posts, comments, messages, photos/videos you choose to upload
• Payment/donation data: processed securely via third-party payment providers (we do not store card details)

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

• Technical data: IP address, browser type and version, device type, operating system
• Usage data: pages viewed, time spent on pages, links clicked, referring site
• Log and analytics data through cookies and similar technologies

2. How We Use Your Personal Data

We use personal data for the following purposes:

a. To Provide and Manage Our Services

• To respond to your messages or enquiries
• To deliver newsletters, updates, or other communications you request
• To process donations securely

b. To Improve Our Site and Services

• To analyse how visitors use the Site (e.g., traffic patterns, popular pages)
• To maintain and optimise Site performance

c. For Legal and Safety Reasons

• To comply with applicable laws and regulations
• To detect, prevent, or respond to fraud or security issues

3. Legal Basis for Processing

We rely on one or more of the following legal bases under UK GDPR:

• Consent: where you have opted in (e.g., subscribing to newsletters)
• Contract: to fulfill a service you requested (e.g., donation processing)
• Legitimate interests: for analytics and improving user experience
• Legal obligation: to comply with laws

4. Cookies and Tracking Technologies

We and our third-party partners may use cookies and similar technologies to collect information about your use of the Site.

• Essential cookies: necessary for site functionality
• Analytics cookies: help us understand use and improve performance
• Optional cookies: may collect personal preferences (only with consent, where required)

You can manage or disable cookies via your browser settings; however, this may affect how parts of the Site function.

5. Data Sharing and Disclosure

We will only share your personal data:

• With service providers (e.g., hosting providers, email systems, analytics tools)
• With payment processors for donation transactions
• Where required by law (court orders, legal obligations, law enforcement)
• With your consent or as otherwise disclosed at the time of collection

We do not sell your personal data to third parties.

6. International Transfers

If any data is processed outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are in place such as standard contractual clauses as required by UK GDPR.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by applicable laws.

For example:

• Contact form submissions and newsletter sign-ups: retained until you unsubscribe or ask us to delete them
• Analytics and log data: retained for a limited period to improve Site performance

8. Your Rights

Under UK GDPR, you have rights over your personal data, including the right to:

• Access your data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us (see Contact Us below).

9. Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, donation processors). This Privacy Policy does not apply to those sites; we recommend reviewing their privacy policies before sharing personal information.

11. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have collected data from a child in error, please contact us so we can promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with the “Last updated” date revised.

13. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact us:

Elpis Christian Ministries CIO
Website: https://www.elpischristianministries.co.uk/
Email: info@elpischristianministries.co.uk

Address: 8 Oaks Lane, IG2 7PL, United Kingdom